Accessibility Statement

This store should be usable by everyone, including people using screen readers, keyboards, high-contrast settings or zoom. We build it that way on purpose.

1. What we do

• Semantic HTML headings, landmarks and a "Skip to content" link on every page.
• Keyboard-accessible navigation, forms, cart controls, size tables and checkout.
• Visible focus states, text contrast that meets WCAG 2.1 AA for body copy, and layouts that reflow at 200% zoom.
• Descriptive alt text on product photography and icon-only controls with accessible names.
• Form labels tied to their inputs, and error messages in text rather than colour alone.
• Respect for prefers-reduced-motion.

2. Known limitations

Some product photographs supplied by our workshops show fine engraving detail that cannot be fully conveyed in alt text; we describe the material, shape and use instead. Older PDF care guides may not be tagged for screen readers — email us and we will send the same information in plain text.

3. Tell us what is broken

If any part of the site gets in your way, email care@hhkzd.com with the page address and what you were trying to do. We reply within one business day and will provide the information or complete the order for you by email in the meantime. We treat accessibility reports as bugs, not suggestions.

4. Standards

We target WCAG 2.1 Level AA. This statement is reviewed whenever we add a new page type to the store.